Low Price Gauranteed
We guarantee the lowest possible price by booking directly with us! Use this form to get your low price. Click here for printable claim form.
When you book direct with us, you are assured that your reservation will be made exactly as you planned it. No surprises upon arrival.
No extra charges for booking with us direct. Many online travel sites have hidden fees for online bookings. WE DON’T!
Most online travel sites demand payment in full at time of booking – our site only requires 1 or 2 night deposit.
Only our website offers specials and bonuses when you book direct.
Booking through our website is secure, and we value your privacy.
HOW TO GET YOUR LOW PRICE GUARANTEE:
1. Book and confirm your reservation on our website, or by calling our toll-free number, 1-800-211-7143.
2. Find a lower rate for our property on an alternative website for the same dates, same room type, and for the same number of people within 24 hours of your original booking.
3. Submit the claim form within 24 hours of your original booking and at least 7 days prior to your scheduled arrival date. Click here for printable claim form.
4. A customer service agent will contact you by email or phone within 48 hours.
TERMS & CONDITIONS:
1. Our website reservation center guarantees to provide the best online bookable rates available to the public on the Internet. Group rates and package rates are not included and do not qualify for this offer.
2. Competing rate from another Internet source must be a publicly available rate, lower than the rate on our website, viewable and bookable on another website for the Holiday Inn - "At the Pavilion", same dates, same room type, and same number of guests.
3. Guarantee does not include websites or rates where the hotel is not known until the booking is complete.
4. Guest must have a confirmed reservation and a reservation confirmation number.
5. The “Best Rate Guarantee” does not apply to taxes, gratuities, resort fees, or incidental charges. It is for the rental of the room only.
6. Guest must inform the individual resort of the lower rate by submitting a claim form within 24 hours after making the original reservation, but at least 7 days prior to scheduled arrival, along with a screenshot of the website with the lower rate that proves availability. Click here for printable claim form.
7. Original reservation refers to the initial reservation made through our website reservation center or booked directly with the resort and does not include modified or canceled reservations.
Program subject to change or revocation at any time.